I talked to Julia when I ordered the second one, she knows about my case. She was very helpful and she made sure I get my second order on time, before the date I had to travel with my dog. Please pass my thanks to her, I am grateful for the professionalism she showed! The quality of your muzzles is top, I am very happy with my purchase. I'll be happy to send you a photo of Django wearing it and write a review about my experience. Thank you!